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Populus on Twitter: "How to reach and engage with vulnerable customers | Customer vulnerability can be acute or chronic, long-term or short-term, sudden or slow-burning. How can organisations and brands meet the
Financial Conduct Authority on Twitter: "Our research on how vulnerable consumers are treated shows that many firms should do more to ensure they meet their vulnerable customers' needs. https://t.co/rnl890cuMJ #coronavirus #coronavirusuk #covid19 #
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DMA's whitepaper explains how organisations can better support vulnerable customers - UK Fundraising
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